LCI Customer Service

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LCI Customer Service: The Pillar to Our Success

Lippert Components prides ourselves on our customer service.  We focus on dealer training, sales training and customer relationships so everyone who utilizes our products are as knowledgeable as possible.  Instead of forcing customers to adapt to a particular customer service model, we adapt our service program to fit all customers' needs because every customer is different. 

Quality and customer service are first and foremost the most important goals for every manufacturer, dealer and retail customer that we service.

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LCI Customer Service Quick Facts

• Call center technicians available 24 x 7 x 365 (except major holidays).
• With divisions across the US, technicians can be deployed just about anywhere in the continental United States.
• Many of our phone technicians have real world field experience giving our customers the absolute best support possible.
• LCI employs a state of the art call center management software system that allows us to place calls into queues based on issue type assuring our customers that their call will be handled by the right person, every time.
• Call center always connects you to a live person - no leaving messages.
• All stocked items available to ship on next day so you get your parts when you need them.
• Call center handles over 7,000 sales, troubleshooting and general inquiry calls per week.
• Contacting us is easy!  Just call (574)-537-8900 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Now Open!  Our 5-Bay Customer Service and Install Center!

In May of 2011, Lippert Components opened a new 5-bay customer service center located on 1701 Century Drive in Goshen, IN.  We can now handle more customers than ever, and now we are the EXCLUSIVE Level Up™ installer in the state of Indiana.  We also specialize in Trailair products, JT's RV products and other great accessories to your RV.  Stop in and relax in our customer lounge with a cup of coffee while we outfit your RV with the very best RV accessories.  Just call (574)-537-8900 to make an appointment!

Authorized Level Up and Trailair Installers