Lippert Components and Reg Provides Hands on Product Support and Showcases New Aftermarket Products at Quartzsite Rv Show
March 20, 2014
Goshen, IN — Lippert Components, Inc. (LCI®) provided hands-on product support, showcased new aftermarket products, and worked with area dealerships, including RV Lifestyles and Paul Evert’s RV, to install popular aftermarket products at the 31st annual Quartzsite Sports, Vacation and RV Show on January 18-26.
“Quartzsite is one of the biggest shows, attracting more than 150,000 RV enthusiasts from all over the country and presents a great opportunity for us to showcase products and talk with customers,” said April Klein, LCI Vice President of Customer Support Services.
LCI’s Customer Support Services team spent much of their time with customers answering questions, providing hands-on product operation demonstrations and getting feedback on products. During the show many attendees upgraded their RVs with innovative LCI products. The Customer Support team reported that they installed several Level Up systems and Denver Mattress products. Attendees also showed particular interest in LCI’s Toylok, Slide-Out Slicker and RV Lock products.
LCI Director of Aftermarket Sales Steve Paul emphasized that the Quartzsite RV Show is an excellent time to work directly with end users. “We love talking to our customers, educating them on our components, and helping them choose upgrades that fit their needs.” He added, “Customers get really excited when they realize they can upgrade their existing RV with the same exciting products featured on new RVs.”
RV Lifestyles Owner and Manager James Angerami said he appreciated LCI’s presence at the show and received positive feedback from customers on their newly installed LCI products. “The LCI team provided installation support and assistance and satisfactorily answered product questions. Our customers are very happy with their upgrade products and since the show we’ve made several appointments to install more LCI aftermarket products!”
Jim Hardy, General Manager of Paul Evert’s RV’s Northwest locations, was also glad to see LCI out at the show. “We really appreciate having Lippert at the rally to perform upgrades for so many of our customers who bought new and used
A show attendee, Larry Young from California, posted on LCI’s Facebook page to thank the company for its comprehensive customer support. “LCI Technical Service Representative Ron McCoy was professional, knowledgeable and very courteous. Lippert went the extra mile to assure my safety and satisfaction.”
About LCI Industries®
From over 140 manufacturing and distribution facilities located throughout North America, Africa and Europe, Lippert™ supplies a broad array of highly engineered components for the leading manufacturers of recreational vehicles and prefab homes. It also operates in adjacent markets, including marine, bus, industrial vehicles and trains. Lippert™ also serves a wide range of aftermarket segments, providing high quality products for the caravanning, automotive and marine industries. With over 15,000 team members, and a diverse portfolio of best-in-class brands, Lippert™ adopts a team-based business philosophy and has proven that, by putting people first, the possibilities for growth and development are truly endless.
Lippert
52567 Independence Ct.
Elkhart, IN 46514
Email: marcom@lci1.com