Speed Up Your Next LCI Support Call

Speed Up Your Next LCI Support Call

July 30, 2018

Gathering these key pieces of information will speed up the identification process for our customer service representatives next time you call in.

Leveling and Slide Outs

For leveling and slide-out questions for the slide-out actuator motor, we will need the name on the motor (Venture, Tucson, etc.) and how many bolts the actuator mount to the motor has. It will either be one or two bolts.

Axles and Kwikee Steps

Axles and Kwikee Step information can be found here.

Solid Step®

For the SolidStep®, be sure to measure from the edge of the doorframe to the edge of the doorframe and round up to the nearest even number.


For Awning components or hardware kits, you will need to measure the length of the wall mount extension of the hardware. Options are 60.5", 61.5", 63", 66.25", 69" and 77".

For awnings, you will need the variant number off of the roll tube assembly.

Entry Doors

For the entry door or components for the door, you’ll need the identification sticker, which is on the edge of the door where the hinge is. You will also need the RPO number on the sticker.

For the compartment door or components for the door, the identification sticker can be found on the interior skin of the door. You will also need the RPO number.

About Lippert Components®

From over 65 manufacturing and distribution facilities located throughout the United States and in Canada, Ireland, Italy, and the United Kingdom, Lippert Components, Inc. (LCI®), a subsidiary of LCI Industries (NYSE:LCII), supplies a broad array of highly engineered components for the leading original equipment manufacturers of the leisure and mobile transportation industries, consisting of recreational vehicles and adjacent industries including buses; trailers used to haul boats, livestock, equipment, and other cargo; trucks; boats; trains; manufactured homes; and modular housing. LCI also supplies components to the related aftermarkets of these industries, primarily by selling to retail dealers, wholesale distributors, and service centers. LCI’s products include steel chassis and chassis components; axles and suspension solutions; slide-out mechanisms and solutions; thermoformed bath, kitchen, and other products; vinyl, aluminum, and frameless windows; manual, electric, and hydraulic stabilizer and leveling systems; furniture and mattresses; entry, luggage, patio, and ramp doors; electric and manual entry steps; awnings and awning accessories; electronic components; televisions and sound systems; navigation systems; backup cameras; appliances; and other accessories. Additional information about Lippert Components and its products can be found at LippertComponents.com.

Lippert Components, Inc.
3501 County Road 6 East
Elkhart, IN 46514

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